How this service works
Ottawa Garage Door Help is an independent referral service. We do not perform repairs ourselves. When you call, we ask a few quick questions and give you the number of an independent local garage door company. Prices, scheduling, warranties and workmanship are between you and that company. Our service is free for callers.
What happens when you call
- A short recorded greeting plays, then your call is connected to us.
- We ask what's wrong with your door, your neighbourhood, and how urgent it is.
- We give you the name and number of an independent local garage door company that serves your area.
- You call that company directly to get a quote and book the work.
We answer from 7am to 10pm. If we miss your call, or it's overnight, leave a voicemail and we'll call you back — you'll also get a text confirming we got your message.
What we don't do
- We don't perform repairs, send technicians, or set prices.
- We don't quote prices or arrival times over the phone.
- We don't guarantee the work of the companies we refer you to. Always ask the company about pricing, insurance and warranties before work starts.
How we choose companies
We refer callers to established Ottawa garage door companies with strong public reviews, and rotate between them. We note which companies offer after-hours service so urgent calls go to someone who can respond. If you have a bad experience with a company we referred you to, please tell us — we use that feedback.
Is it really free?
Yes, for callers. We may in future be paid by garage door companies for referrals. That never changes what you pay the company, and we'll keep this page updated with how referrals work.
Your information
We collect only what we need to make the referral. See Privacy & call recording for details.